Server will be down, June 20th.

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Server will be down, June 20th.

Postby Andy on Fri Jun 05, 2009 8:02 am

On June 20th, our server host are changing to a new datacenter.

Dear customer,

On Saturday 20th June at 00:30 we will be migrating 10 of our 16 racks currently housed in Bluesquare Data Centre to a new facility in Hamel Hampstead North London. The six remaining racks comprising of our larger colocation customers will continue to be housed at Bluesquare until the end of their contractual obligation.

The new facility, named Centro, is one of the highest specification data centres in the country able to accommodate our future rack and network requirements. If anyone would like a little more information about the data centre please have a read here http://blog.gyron.net/

Our main reason for moving away from Bluesquare is down to the inability to expand network capacity to their location. Centro in contrast is geared towards larger clients and ISP’s with high bandwidth requirements.

Our commitment and focus has always been providing our customers with the highest quality network, ensuring no corners are cut along the way. With the move to Centro, we will be doubling network capacity supplied over two private wavelength fiber circuits used to terminate the connection between our two main routers. Latency will also be slightly reduced as the physical fiber distance will be shorter between our main networking rack in Telehouse North and Centro in North London.


Below is our schedule for the 20th. Please note, times may vary depending on circumstances during the night/day.

00:30 - All services will be powered off and left in the racks to cool down for 40 minutes before being loaded on to vans.

05:30 - We expect to have all hardware loaded and ready to be transported to Centro with an approximate 45 minute drive time.

06:30 – Unloading of hardware at the Centro end begins.

10:30 – 12:00 - All core services should be online. Core services include: Router B, Core switching, Web Servers, DNS services, Game Panel and Ventrilo/Teamspeak services.

12:00 – 20:00 – Through this period racks will be powered on as and when cabling and auditing is complete (on a per rack basis).

20:00+ – Final checks to ensure all auditing is complete and accurate, and that all services are online.


We’ve put a small Q and A section below aimed at providing answers to the most common questions.

1) Will our IP(s) remain the same?
Yes, all IP’s will remain the same. KillerCreation is an ISP with assigned IP blocks from Ripe - the governing body for AS/IP space in Europe.

2) Will the quality of network remain the same?
Yes absolutely, if anything there will be an improvement due to our own private fiber wavelength circuits from our Centro based router to our main router and networking rack in Telehouse House.

3) Will any of your transit peers change?
No, our main networking rack in Telehouse terminates our transit peers including Tiscali, ENTA, NTL/Virgin and Goscomb.

4) How many people will be involved in the move?
To ensure the move goes as smoothly and as quickly as possible, there will be five people involved in moving and racking equipment.

5) Will we receive updates during the day?
KillerCreation support staff will be available from 16:00 Saturday afternoon. If for any reason delays occur, they will be relayed to support staff from onsite hands.

6) Will our price increase?
Although Centro is a far superior to Bluesquare, we won’t be increasing prices on any of our services.

If you have any further questions, please feel free to contact us at anytime.

Kind regards
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Andy
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Re: Server will be down, June 20th.

Postby Baldrick on Fri Jun 05, 2009 9:26 am

Thanks andy.Lets hope the transition goes better than it did with the last location change, if i remember correctly it caused mainly you alot of unneccesary hassle.Baldy
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Re: Server will be down, June 20th.

Postby Andy on Fri Jun 05, 2009 10:06 am

Last time it did, but that was only because they had to change our IP address during the last move.

This time, according to the letter they sent me, we will keep the same IP address. So hopefully, it wont be any hassel at all (just half a day of downtime).
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Re: Server will be down, June 20th.

Postby Erky on Fri Jun 05, 2009 10:30 am

it wouldnt be any hassle anyways since we have cs.eurohangout.com as out ip right?
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Re: Server will be down, June 20th.

Postby Sunset on Fri Jun 05, 2009 12:27 pm

I suggest buying left 4 dead and play it with me till that time.
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Re: Server will be down, June 20th.

Postby Disabled2 on Fri Jun 05, 2009 5:09 pm

I already have L4D Sunset! I'll play some with you!
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Re: Server will be down, June 20th.

Postby Andy on Fri Jun 05, 2009 5:24 pm

ErkaN wrote:it wouldnt be any hassle anyways since we have cs.eurohangout.com as out ip right?


yes :D
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Re: Server will be down, June 20th.

Postby Sn0ops on Sat Jun 20, 2009 12:39 pm

Hey u englanders :D, good decision at all to improve the EH server..., network etc..

i got a question btw, how many FPS got the eh rootserver?, 1000 or 10000?

regards marc
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